:root {
  --ink: #071a2f;
  --navy: #061f46;
  --navy-2: #0a4f86;
  --teal: #008db7;
  --gold: #ffc928;
  --orange: #ff7a1a;
  --heat: #e3421b;
  --ice: #36c7ff;
  --sky: #e8f8ff;
  --mist: #f5fbff;
  --paper: #ffffff;
  --line: #cfe1ec;
  --muted: #566d7c;
  --shadow: 0 18px 42px rgba(6, 31, 70, 0.14);
  --soft-shadow: 0 8px 18px rgba(6, 31, 70, 0.07);
  --radius: 8px;
}

* {
  box-sizing: border-box;
}

html {
  scroll-behavior: smooth;
}

body {
  margin: 0;
  font-family: Arial, Helvetica, sans-serif;
  color: var(--ink);
  background:
    linear-gradient(180deg, #ffffff 0, #f6fbff 520px, #ffffff 980px);
  line-height: 1.58;
}

a {
  color: var(--navy-2);
}

a:focus-visible,
button:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible {
  outline: 3px solid rgba(255, 201, 40, 0.55);
  outline-offset: 2px;
}

.skip-link {
  position: absolute;
  left: -999px;
  top: 0;
  background: var(--gold);
  color: var(--ink);
  padding: 0.75rem 1rem;
  z-index: 100;
}

.skip-link:focus {
  left: 0;
}

.container {
  width: min(1160px, calc(100% - 32px));
  margin: 0 auto;
}

.site-header {
  background: rgba(255, 255, 255, 0.97);
  color: var(--ink);
  position: sticky;
  top: 0;
  z-index: 20;
  border-bottom: 1px solid rgba(207, 225, 236, 0.9);
  backdrop-filter: blur(14px);
  box-shadow: 0 8px 24px rgba(6, 31, 70, 0.08);
}

.header-inner {
  min-height: 70px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
}

.brand,
.top-nav a {
  color: var(--ink);
  text-decoration: none;
}

.brand {
  display: inline-flex;
  align-items: center;
  gap: 0.75rem;
  font-weight: 800;
  min-width: 0;
}

.brand-logo {
  display: block;
  flex: 0 0 auto;
  width: clamp(44px, 5vw, 58px);
  height: clamp(44px, 5vw, 58px);
  object-fit: contain;
  filter: drop-shadow(0 4px 10px rgba(6, 31, 70, 0.2));
}

.brand span:last-child {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.top-nav {
  display: none;
  gap: 0.4rem;
  font-size: 0.95rem;
}

.top-nav a {
  border-radius: 999px;
  padding: 0.55rem 0.75rem;
  color: var(--muted);
  font-weight: 700;
}

.top-nav a:hover {
  background: var(--sky);
  color: var(--ink);
}

.header-actions {
  display: none;
  gap: 0.5rem;
  align-items: center;
}

.header-call,
.header-request {
  min-height: 40px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 7px;
  padding: 0.5rem 0.7rem;
  text-decoration: none;
  font-weight: 900;
  white-space: nowrap;
}

.header-call {
  background: linear-gradient(180deg, var(--gold), var(--orange));
  color: #151003;
  box-shadow: 0 8px 18px rgba(255, 122, 26, 0.2);
}

.header-request {
  border: 1px solid var(--line);
  color: var(--navy);
  background: var(--paper);
}

.hero {
  position: relative;
  overflow: hidden;
  background:
    radial-gradient(circle at 18% 18%, rgba(255, 201, 40, 0.22), transparent 28%),
    radial-gradient(circle at 84% 20%, rgba(54, 199, 255, 0.2), transparent 30%),
    linear-gradient(112deg, rgba(6, 31, 70, 0.99), rgba(7, 64, 102, 0.96));
  color: var(--paper);
  padding: 2.4rem 0;
}

.hero::after {
  content: none;
}

.hero.compact {
  padding: 2.25rem 0 2.75rem;
}

.home-hero {
  background:
    radial-gradient(circle at 16% 24%, rgba(255, 201, 40, 0.2), transparent 24%),
    linear-gradient(105deg, rgba(5, 19, 43, 0.98) 0%, rgba(6, 31, 70, 0.95) 55%, rgba(0, 141, 183, 0.68) 100%),
    url("../images/hvac-service-hero.jpg") center right / cover no-repeat;
}

.hero-grid {
  position: relative;
  z-index: 1;
  display: grid;
  gap: 1.5rem;
}

.hero-copy {
  align-self: start;
  padding-top: 1rem;
}

.hero-panel-stack {
  display: grid;
  gap: 0.75rem;
}

.hero-photo {
  margin: 0;
  overflow: hidden;
  border: 1px solid rgba(255, 255, 255, 0.22);
  border-radius: var(--radius);
  box-shadow: 0 18px 38px rgba(0, 0, 0, 0.24);
  background: #061f46;
}

.hero-photo img {
  display: block;
  width: 100%;
  aspect-ratio: 16 / 10;
  height: auto;
  object-fit: cover;
}

.eyebrow {
  margin: 0 0 0.75rem;
  color: #bfeeff;
  font-weight: 800;
  text-transform: uppercase;
  font-size: 0.78rem;
  letter-spacing: 0;
}

.eyebrow.dark {
  color: var(--teal);
}

h1,
h2,
h3,
p {
  overflow-wrap: anywhere;
}

h1 {
  max-width: 780px;
  margin: 0;
  font-size: clamp(2.2rem, 5vw, 4.05rem);
  line-height: 1.02;
}

h2 {
  margin: 0 0 0.85rem;
  font-size: clamp(1.45rem, 3.2vw, 2.35rem);
  line-height: 1.12;
}

h3 {
  margin: 1.2rem 0 0.45rem;
  font-size: 1.02rem;
}

.hero-text {
  max-width: 720px;
  font-size: clamp(1.08rem, 2vw, 1.28rem);
  color: #eefaff;
}

.hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  margin: 1.5rem 0 0.9rem;
}

.hero-self-help {
  display: grid;
  gap: 0.45rem;
  max-width: 720px;
  margin-top: 1.3rem;
  border: 1px solid rgba(255, 201, 40, 0.7);
  border-radius: var(--radius);
  background: linear-gradient(135deg, #fff8d8, #fff0dd);
  color: var(--ink);
  padding: 1rem;
}

.hero-self-help h2,
.hero-self-help p {
  margin: 0;
}

.hero-self-help h2 {
  font-size: clamp(1.25rem, 2.6vw, 1.8rem);
}

.hero-self-help p:not(.hero-self-help-kicker) {
  color: #4d4234;
}

.hero-self-help-kicker {
  color: #a33a08;
  font-size: 0.76rem;
  font-weight: 900;
  text-transform: uppercase;
}

.hero-self-help a {
  width: fit-content;
  color: var(--navy);
  font-weight: 900;
}

.button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 48px;
  border-radius: var(--radius);
  padding: 0.78rem 1.05rem;
  text-decoration: none;
  font-weight: 900;
  border: 1px solid transparent;
  cursor: pointer;
  transition: transform 160ms ease, box-shadow 160ms ease, background 160ms ease;
  letter-spacing: 0;
}

.button.primary {
  background: linear-gradient(180deg, var(--gold) 0%, var(--orange) 68%, var(--heat) 100%);
  color: #170d02;
  box-shadow: 0 12px 28px rgba(255, 122, 26, 0.28);
}

.button.secondary {
  color: var(--paper);
  border-color: rgba(255, 255, 255, 0.48);
  background: rgba(255, 255, 255, 0.08);
}

.button.text-button {
  color: var(--navy);
  border-color: var(--line);
  background: var(--paper);
  box-shadow: none;
}

.button:hover {
  transform: translateY(-1px);
}

.lead-card .button.secondary,
.portal-shell .button.secondary {
  color: var(--navy);
  border-color: var(--line);
  background: var(--paper);
}

.trust-strip {
  display: flex;
  flex-wrap: wrap;
  gap: 0.55rem;
  margin: 1rem 0;
}

.trust-strip span {
  border: 1px solid rgba(255, 255, 255, 0.24);
  border-radius: 999px;
  padding: 0.45rem 0.7rem;
  background: rgba(255, 255, 255, 0.1);
  color: #f5fcff;
  font-size: 0.88rem;
  font-weight: 800;
}

.notice,
.small {
  color: var(--muted);
  font-size: 0.92rem;
}

.hero .notice {
  max-width: 740px;
  color: #cfeeff;
}

.lead-card,
.info-panel {
  background: var(--paper);
  color: var(--ink);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}

.lead-card {
  padding: 1rem;
}

.info-panel {
  padding: 1.15rem;
  border-color: var(--line);
}

.form-heading {
  border-bottom: 1px solid var(--line);
  padding-bottom: 0.9rem;
  margin-bottom: 0.15rem;
}

.form-heading h2,
.lead-card h2 {
  margin-bottom: 0.3rem;
  font-size: 1.35rem;
}

.form-heading p {
  margin: 0;
  color: var(--muted);
  font-size: 0.92rem;
}

.form-kicker {
  color: var(--teal) !important;
  font-weight: 900;
  text-transform: uppercase;
  font-size: 0.74rem !important;
  letter-spacing: 0;
}

.form-confidence {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  padding: 0.75rem;
  border: 1px solid rgba(0, 141, 183, 0.22);
  border-radius: var(--radius);
  background: #effaff;
  color: var(--muted);
  font-size: 0.86rem;
}

.form-confidence strong {
  color: var(--ink);
  width: 100%;
}

.form-confidence span {
  border-radius: 999px;
  background: var(--paper);
  border: 1px solid var(--line);
  padding: 0.25rem 0.5rem;
  font-weight: 800;
}

.lead-form {
  display: grid;
  gap: 0.85rem;
}

.form-section {
  display: grid;
  gap: 0.7rem;
  margin: 0;
  padding: 0;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--paper);
}

.form-section legend {
  padding: 0 0.35rem;
  color: var(--teal);
  font-size: 0.78rem;
  font-weight: 900;
  text-transform: uppercase;
}

.form-section > *:not(legend) {
  margin-left: 0.9rem;
  margin-right: 0.9rem;
}

.form-section > *:last-child {
  margin-bottom: 0.9rem;
}

.form-row {
  display: grid;
  gap: 0.8rem;
}

.trap-field {
  display: none !important;
}

.field {
  display: grid;
  gap: 0.3rem;
}

.field label {
  color: #263542;
  font-weight: 800;
  font-size: 0.9rem;
}

.field-label {
  color: #263542;
  font-weight: 800;
  font-size: 0.9rem;
}

input,
select,
textarea {
  width: 100%;
  border: 1px solid #bfd6e4;
  border-radius: 7px;
  background: #ffffff;
  padding: 0.76rem;
  font: inherit;
  color: var(--ink);
}

input:focus,
select:focus,
textarea:focus {
  outline: 3px solid rgba(54, 199, 255, 0.22);
  border-color: var(--teal);
  background: var(--paper);
}

textarea {
  min-height: 112px;
  resize: vertical;
}

.choice-grid,
.symptom-chip-grid {
  display: grid;
  gap: 0.5rem;
}

.choice-card {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 0.5rem;
  align-items: center;
  min-height: 42px;
  border: 1px solid var(--line);
  border-radius: 7px;
  padding: 0.58rem 0.65rem;
  background: var(--paper);
  cursor: pointer;
}

.choice-card:has(input:checked) {
  border-color: rgba(255, 122, 26, 0.82);
  background: #fff5df;
  box-shadow: 0 8px 18px rgba(255, 122, 26, 0.14);
}

.choice-card span {
  font-weight: 850;
}

.symptom-chip-grid {
  grid-template-columns: repeat(auto-fit, minmax(128px, 1fr));
}

.symptom-chip {
  min-height: 38px;
  border: 1px solid var(--line);
  border-radius: 7px;
  background: var(--paper);
  color: var(--navy);
  padding: 0.5rem 0.6rem;
  font: inherit;
  font-size: 0.88rem;
  font-weight: 850;
  cursor: pointer;
  transition: transform 160ms ease, border-color 160ms ease, background 160ms ease;
}

.symptom-chip:hover,
.symptom-chip.is-selected {
  transform: translateY(-1px);
  border-color: rgba(0, 141, 183, 0.6);
  background: #e7f9ff;
}

.form-submit {
  width: 100%;
}

.form-status {
  min-height: 1.4rem;
  color: var(--teal);
  font-weight: 800;
}

.section {
  padding: 3rem 0;
}

.section.muted {
  background: var(--mist);
}

.conversion-strip {
  background: linear-gradient(90deg, #fff8df, #effaff);
  border-top: 1px solid rgba(255, 201, 40, 0.4);
  border-bottom: 1px solid rgba(54, 199, 255, 0.28);
  padding: 1.1rem 0;
}

.conversion-grid {
  display: grid;
  gap: 0.8rem;
}

.conversion-grid h2 {
  font-size: 1.35rem;
  margin-bottom: 0.35rem;
}

.conversion-grid p {
  margin: 0;
  color: var(--muted);
}

.conversion-action {
  display: grid;
  gap: 0.25rem;
  width: 100%;
  text-align: left;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--paper);
  color: var(--ink);
  padding: 0.85rem;
  text-decoration: none;
  font: inherit;
  cursor: pointer;
  box-shadow: var(--soft-shadow);
  transition: transform 160ms ease, border-color 160ms ease, box-shadow 160ms ease;
}

.conversion-action.call {
  border-color: rgba(255, 122, 26, 0.75);
}

.conversion-action:hover {
  transform: translateY(-2px);
  border-color: rgba(0, 141, 183, 0.42);
  box-shadow: 0 14px 32px rgba(6, 31, 70, 0.14);
}

.conversion-action strong {
  color: var(--navy);
}

.conversion-action span {
  color: var(--muted);
  font-size: 0.9rem;
}

.section-heading {
  max-width: 820px;
}

.section-heading p:last-child {
  color: var(--muted);
  font-size: 1.03rem;
}

.intro-band {
  background: #f8fcff;
  border-bottom: 1px solid var(--line);
}

.home-intro {
  background: #f8fcff;
  border-bottom: 1px solid var(--line);
}

.home-intro-grid,
.home-split {
  display: grid;
  gap: 1.35rem;
}

.home-intro-copy {
  color: var(--muted);
  font-size: 1.03rem;
}

.home-intro-copy p {
  margin-top: 0;
}

.home-request-section {
  background: linear-gradient(180deg, #f5fbff, #ffffff);
  border-bottom: 1px solid var(--line);
}

.home-request-grid {
  display: grid;
  gap: 1.25rem;
  align-items: start;
}

.home-request-grid > div > p {
  color: var(--muted);
  font-size: 1.04rem;
}

.quiet-list {
  display: grid;
  gap: 0.6rem;
  margin: 1rem 0 0;
  padding: 0;
  list-style: none;
}

.quiet-list li {
  border-bottom: 1px solid var(--line);
  padding: 0.55rem 0;
  color: var(--ink);
  font-weight: 800;
}

.self-help-banner {
  background:
    linear-gradient(90deg, rgba(255, 201, 40, 0.28), rgba(54, 199, 255, 0.16)),
    #fffaf0;
  border-top: 1px solid rgba(255, 201, 40, 0.55);
  border-bottom: 1px solid rgba(54, 199, 255, 0.32);
  padding: 1.45rem 0;
}

.self-help-inner {
  display: grid;
  gap: 1rem;
  align-items: center;
}

.self-help-inner h2 {
  max-width: 820px;
  margin-bottom: 0.45rem;
  font-size: clamp(1.65rem, 3.8vw, 2.8rem);
}

.self-help-inner p:not(.eyebrow) {
  max-width: 780px;
  margin: 0;
  color: #4d4234;
  font-size: 1.05rem;
}

.self-help-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.65rem;
}

.preview-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.65rem;
  margin: 1rem 0 1.25rem;
}

.situation-section {
  background: #ffffff;
  border-bottom: 1px solid var(--line);
}

.situation-grid {
  display: grid;
  gap: 0;
  margin-top: 1.25rem;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  overflow: hidden;
  background: var(--paper);
}

.situation-card {
  display: grid;
  gap: 0.65rem;
  background: var(--paper);
  border: 0;
  border-bottom: 1px solid var(--line);
  border-radius: 0;
  padding: 1rem;
  box-shadow: none;
}

.situation-card:last-child {
  border-bottom: 0;
}

.situation-card > span {
  width: fit-content;
  border-radius: 6px;
  background: #eef7f8;
  color: var(--teal);
  padding: 0.25rem 0.55rem;
  font-size: 0.76rem;
  font-weight: 900;
  text-transform: uppercase;
}

.situation-card h3 {
  margin: 0;
  font-size: 1.12rem;
}

.situation-card p {
  margin: 0;
  color: var(--muted);
}

.situation-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.55rem;
  margin-top: 0.2rem;
}

.situation-actions .button {
  min-height: 42px;
  padding: 0.58rem 0.75rem;
}

.premium-guidance {
  background: #ffffff;
  border-top: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
}

.trust-proof {
  background: #ffffff;
  border-top: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
}

.guidance-grid {
  display: grid;
  gap: 0.9rem;
  margin-top: 1.1rem;
}

.help-grid {
  display: grid;
  gap: 0.9rem;
  margin-top: 1.1rem;
}

.guidance-grid article {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 1rem;
  box-shadow: none;
}

.help-grid article {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 1rem;
  box-shadow: none;
}

.guidance-grid h3 {
  margin-top: 0;
}

.help-grid h3 {
  margin-top: 0;
}

.diy-intro {
  font-size: 1.03rem;
}

.safety-callout {
  margin-top: 1rem;
  border: 1px solid rgba(255, 122, 26, 0.45);
  border-radius: var(--radius);
  background: #fff5e8;
  padding: 1rem;
}

.safety-callout h2 {
  font-size: 1.25rem;
}

.diy-funnel {
  border: 1px solid rgba(6, 31, 70, 0.16);
  border-radius: 8px;
  background:
    radial-gradient(circle at 12% 0%, rgba(255, 201, 40, 0.18), transparent 32%),
    radial-gradient(circle at 88% 8%, rgba(54, 199, 255, 0.18), transparent 32%),
    linear-gradient(135deg, rgba(239, 250, 255, 0.98), rgba(255, 255, 255, 0.95)),
    var(--paper);
  padding: clamp(1rem, 2vw, 1.35rem);
}

.diy-step {
  outline: 0;
}

.diy-step h2,
.diy-step p {
  max-width: 720px;
}

.diy-option-grid {
  display: grid;
  gap: 0.8rem;
  margin-top: 1rem;
}

.diy-option-grid.compact {
  grid-template-columns: minmax(0, 1fr);
}

.diy-option-card {
  appearance: none;
  display: grid;
  gap: 0.35rem;
  width: 100%;
  min-height: 112px;
  border: 1px solid rgba(6, 31, 70, 0.14);
  border-radius: 8px;
  background: #ffffff;
  color: var(--ink);
  padding: 1rem;
  text-align: left;
  box-shadow: 0 12px 30px rgba(6, 31, 70, 0.08);
  cursor: pointer;
  transition: transform 160ms ease, border-color 160ms ease, box-shadow 160ms ease;
}

.diy-option-card:hover,
.diy-option-card:focus-visible {
  border-color: var(--teal);
  box-shadow: 0 18px 38px rgba(6, 31, 70, 0.14);
  transform: translateY(-2px);
}

.diy-option-card strong {
  color: var(--navy);
  font-size: 1.02rem;
}

.diy-option-card span {
  color: var(--muted);
  line-height: 1.45;
}

.diy-option-card.caution {
  border-color: rgba(255, 122, 26, 0.5);
  background: #fff5e8;
}

.diy-result {
  border-left: 5px solid var(--ice);
  background: #ffffff;
  border-radius: 8px;
  padding: 1rem;
}

.diy-result.urgent {
  border-left-color: var(--heat);
  background: #fff5e8;
}

.diy-panel-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  align-items: center;
  margin-top: 1rem;
}

.text-button {
  appearance: none;
  border: 0;
  background: transparent;
  color: var(--teal);
  cursor: pointer;
  font: inherit;
  font-weight: 800;
  padding: 0.35rem 0.1rem;
  text-decoration: underline;
  text-underline-offset: 0.18em;
}

.text-button:hover,
.text-button:focus-visible {
  color: var(--navy);
}

.diy-fix-grid {
  display: grid;
  gap: 1rem;
  margin-top: 1.1rem;
}

.diy-fix-card {
  display: grid;
  gap: 0.75rem;
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 1rem;
}

.diy-fix-card h3,
.diy-fix-card h4,
.diy-fix-card p {
  margin: 0;
}

.diy-fix-card h4 {
  color: var(--navy);
  font-size: 0.9rem;
  text-transform: uppercase;
}

.diy-fix-top {
  display: flex;
  gap: 0.75rem;
  align-items: flex-start;
  justify-content: space-between;
}

.difficulty {
  flex: 0 0 auto;
  border-radius: 6px;
  padding: 0.26rem 0.48rem;
  font-size: 0.76rem;
  font-weight: 900;
  text-transform: uppercase;
}

.difficulty.easy {
  background: #e7f9ff;
  color: var(--teal);
}

.difficulty.caution {
  background: #fff1dd;
  color: #a33a08;
}

.guidance-grid p {
  margin-bottom: 0;
  color: var(--muted);
}

.value-grid,
.two-col {
  display: grid;
  gap: 1.25rem;
}

.value-grid p {
  margin-top: 0;
  color: var(--muted);
  font-size: 1.03rem;
}

.check-list {
  list-style: none;
  padding: 0;
  display: grid;
  gap: 0.7rem;
}

.check-list li {
  border-left: 4px solid var(--teal);
  background: #ffffff;
  padding: 0.8rem 0.9rem;
  border-radius: 0 var(--radius) var(--radius) 0;
  box-shadow: none;
}

.local-detail-grid {
  display: grid;
  gap: 1rem;
  margin-top: 1.25rem;
}

.local-detail-grid > div {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 1rem;
  box-shadow: none;
}

.plain-list {
  margin: 0;
  padding-left: 1.1rem;
}

.plain-list li {
  margin-bottom: 0.45rem;
}

.steps {
  padding-left: 1.2rem;
}

.steps li {
  margin-bottom: 0.65rem;
}

.link-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(210px, 1fr));
  gap: 0.85rem;
  margin-top: 1rem;
}

.link-card {
  position: relative;
  min-height: 72px;
  display: flex;
  align-items: center;
  background: #ffffff;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 0.95rem 2rem 0.95rem 1rem;
  text-decoration: none;
  font-weight: 900;
  box-shadow: none;
  transition: transform 160ms ease, border-color 160ms ease, box-shadow 160ms ease;
}

.link-card::after {
  content: ">";
  position: absolute;
  right: 0.9rem;
  color: var(--teal);
  font-weight: 900;
}

.link-card:hover {
  transform: translateY(-2px);
  border-color: rgba(0, 141, 183, 0.38);
  box-shadow: var(--soft-shadow);
}

.triage-grid {
  display: grid;
  gap: 0.9rem;
  margin-top: 1.2rem;
}

.triage-card,
.service-tile,
.home-city-card {
  display: grid;
  gap: 0.45rem;
  min-height: 100%;
  background: #ffffff;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 1rem;
  color: var(--ink);
  text-decoration: none;
  box-shadow: none;
  transition: transform 160ms ease, border-color 160ms ease, box-shadow 160ms ease;
}

.triage-card:hover,
.service-tile:hover,
.home-city-card:hover {
  transform: translateY(-2px);
  border-color: rgba(0, 141, 183, 0.38);
  box-shadow: var(--soft-shadow);
}

.triage-card span {
  width: fit-content;
  border-radius: 999px;
  background: var(--sky);
  color: var(--teal);
  padding: 0.25rem 0.55rem;
  font-size: 0.76rem;
  font-weight: 900;
  text-transform: uppercase;
}

.triage-card.urgent {
  border-color: rgba(255, 122, 26, 0.55);
  background: #fff5e8;
}

.triage-card strong,
.service-tile strong,
.home-city-card strong {
  font-size: 1.03rem;
}

.triage-card em,
.service-tile span,
.home-city-card span {
  color: var(--muted);
  font-style: normal;
}

.service-tile-grid,
.home-city-grid {
  display: grid;
  gap: 0.9rem;
  margin-top: 1.2rem;
}

.compact-links {
  margin-top: 0;
}

.proof-grid,
.field-guide-grid {
  display: grid;
  gap: 0.9rem;
  margin-top: 1.2rem;
}

.proof-grid article,
.field-guide-grid article,
.standards-panel {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: none;
}

.proof-grid article,
.field-guide-grid article {
  padding: 1rem;
}

.proof-grid h3,
.field-guide-grid h3,
.standards-panel h3 {
  margin-top: 0.35rem;
}

.proof-grid p,
.field-guide-grid p,
.standards-panel p {
  color: var(--muted);
}

.proof-step {
  display: inline-grid;
  place-items: center;
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background: var(--navy);
  color: var(--gold);
  font-weight: 900;
}

.standards-panel {
  display: grid;
  gap: 1rem;
  align-items: center;
  margin-top: 1rem;
  padding: 1rem;
}

.guide-visual {
  height: 118px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: #f4f8f8;
  position: relative;
  overflow: hidden;
  margin-bottom: 0.9rem;
}

.guide-thermostat::before {
  content: "";
  position: absolute;
  inset: 22px 48px;
  border: 3px solid var(--navy);
  border-radius: 8px;
  background: var(--paper);
}

.guide-thermostat span {
  position: absolute;
  inset: 0;
  display: grid;
  place-items: center;
  color: var(--teal);
  font-size: 2rem;
  font-weight: 900;
}

.guide-airhandler::before {
  content: "";
  position: absolute;
  left: 38px;
  top: 18px;
  width: 62px;
  height: 78px;
  border: 3px solid var(--navy);
  border-radius: 6px;
  background: linear-gradient(180deg, #ffffff 0 58%, #eaf5fb 58% 100%);
}

.guide-airhandler::after {
  content: "";
  position: absolute;
  right: 34px;
  bottom: 22px;
  width: 70px;
  height: 20px;
  border-bottom: 4px solid var(--teal);
  border-radius: 0 0 20px 20px;
}

.guide-access::before {
  content: "";
  position: absolute;
  left: 54px;
  top: 28px;
  width: 50px;
  height: 58px;
  border: 3px solid var(--navy);
  border-radius: 6px;
  background: var(--paper);
}

.guide-access::after {
  content: "";
  position: absolute;
  right: 52px;
  top: 46px;
  width: 58px;
  height: 26px;
  border: 3px solid var(--teal);
  border-radius: 999px;
  box-shadow: 28px 0 0 -10px var(--gold);
}

.feature-link {
  min-height: 92px;
  background: linear-gradient(180deg, #ffffff, #effaff);
  border-color: rgba(0, 141, 183, 0.24);
}

.money-city {
  background:
    linear-gradient(180deg, #effaff, #ffffff);
  border-top: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
}

.money-city-grid {
  display: grid;
  gap: 1.1rem;
}

.money-city-grid p {
  color: var(--muted);
  font-size: 1.03rem;
}

.faq-wrap details {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  margin-bottom: 0.75rem;
  padding: 0.9rem 1rem;
  box-shadow: var(--soft-shadow);
}

.faq-wrap summary {
  cursor: pointer;
  font-weight: 900;
}

.breadcrumbs {
  font-size: 0.86rem;
  margin-bottom: 1rem;
  color: #dceceb;
}

.breadcrumbs a {
  color: #f4fbfb;
}

.cta-band {
  background:
    radial-gradient(circle at 14% 18%, rgba(255, 201, 40, 0.2), transparent 32%),
    linear-gradient(110deg, rgba(6, 31, 70, 0.99), rgba(0, 91, 138, 0.94));
  color: var(--paper);
  border-radius: var(--radius);
  padding: 1.25rem;
  display: grid;
  gap: 1rem;
  box-shadow: var(--shadow);
  border: 1px solid rgba(255, 255, 255, 0.12);
}

.site-footer {
  background: #05162e;
  color: #dceeff;
  padding: 2rem 0 4.75rem;
}

.footer-grid {
  display: grid;
  gap: 1rem;
}

.footer-grid a {
  display: block;
  color: #dceeff;
  margin-bottom: 0.5rem;
}

.support-content {
  max-width: 850px;
}

.support-block {
  margin-bottom: 2rem;
}

.contact-grid {
  display: grid;
  gap: 1.25rem;
  margin-bottom: 2rem;
}

.support-content ul {
  padding-left: 1.2rem;
}

.area-county {
  margin-top: 1.25rem;
}

.area-grid {
  display: grid;
  gap: 1rem;
  margin-top: 1rem;
}

.area-card {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 1rem;
  box-shadow: var(--soft-shadow);
}

.area-card h3 {
  margin-top: 0;
}

.mini-links {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-top: 0.8rem;
}

.mini-links a {
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 0.42rem 0.65rem;
  text-decoration: none;
  font-weight: 800;
  font-size: 0.88rem;
}

.portal-shell {
  background: var(--mist);
  min-height: 68vh;
  padding: 2rem 0 4rem;
}

.portal-header {
  display: flex;
  flex-wrap: wrap;
  gap: 1rem;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 1rem;
}

.portal-tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 0.6rem;
  margin: 0 0 1.25rem;
}

.portal-tabs a,
.portal-tabs button {
  border: 1px solid var(--line);
  background: var(--paper);
  color: var(--navy);
  border-radius: 6px;
  padding: 0.65rem 0.8rem;
  text-decoration: none;
  font: inherit;
  font-weight: 800;
  cursor: pointer;
}

.portal-grid {
  display: grid;
  gap: 1rem;
}

.portal-card {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 1rem;
  box-shadow: var(--soft-shadow);
}

.portal-card-top {
  display: flex;
  gap: 1rem;
  justify-content: space-between;
  align-items: flex-start;
}

.portal-card h3 {
  margin: 0;
}

.portal-card p {
  margin: 0.35rem 0 0;
}

.portal-details {
  display: grid;
  gap: 0.65rem;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  margin: 1rem 0;
}

.portal-details div {
  min-width: 0;
}

.portal-details dt {
  color: var(--muted);
  font-size: 0.78rem;
  font-weight: 800;
  text-transform: uppercase;
}

.portal-details dd {
  margin: 0.15rem 0 0;
  font-weight: 800;
}

.portal-note,
.portal-empty {
  color: var(--muted);
}

.voice-panel {
  margin-top: 1rem;
  padding-top: 1rem;
  border-top: 1px solid var(--line);
}

.voice-controls {
  display: flex;
  flex-wrap: wrap;
  gap: 0.6rem;
}

.sticky-cta {
  position: fixed;
  left: 0;
  right: 0;
  bottom: 0;
  display: grid;
  grid-template-columns: 1fr 1.4fr;
  z-index: 50;
  box-shadow: 0 -8px 24px rgba(0, 0, 0, 0.18);
}

.sticky-cta a {
  min-height: 58px;
  display: grid;
  place-items: center;
  font-weight: 900;
  text-decoration: none;
}

.sticky-cta button {
  min-height: 58px;
  display: grid;
  place-items: center;
  border: 0;
  font: inherit;
  font-weight: 900;
  cursor: pointer;
}

.sticky-call {
  background: var(--navy);
  color: var(--paper);
}

.sticky-request {
  background: linear-gradient(180deg, var(--gold), var(--orange));
  color: #170d02;
}

.floating-chat {
  position: fixed;
  right: 1rem;
  bottom: 1rem;
  z-index: 45;
  display: none;
  max-width: 240px;
}

.floating-chat button {
  border: 0;
  border-radius: 999px;
  background: linear-gradient(180deg, var(--gold), var(--orange));
  color: #170d02;
  padding: 0.85rem 1rem;
  box-shadow: var(--shadow);
  font: inherit;
  font-weight: 900;
  cursor: pointer;
}

.floating-chat p {
  margin: 0.45rem 0 0;
  color: var(--paper);
  background: rgba(16, 24, 38, 0.84);
  border-radius: var(--radius);
  padding: 0.45rem 0.6rem;
  font-size: 0.82rem;
}

.floating-chat p:empty {
  display: none;
}

.hvac-chatbot {
  position: fixed;
  right: 1rem;
  bottom: 4.6rem;
  z-index: 70;
  font: inherit;
}

.hvac-chatbot-toggle {
  border: 0;
  border-radius: 999px;
  background: var(--gold);
  color: var(--ink);
  padding: 0.85rem 1rem;
  box-shadow: var(--shadow);
  font: inherit;
  font-weight: 900;
  cursor: pointer;
}

.hvac-chatbot-panel {
  display: none;
  width: min(380px, calc(100vw - 2rem));
  max-height: min(640px, calc(100vh - 7rem));
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: var(--shadow);
  overflow: hidden;
}

.hvac-chatbot.is-open .hvac-chatbot-panel {
  display: grid;
  grid-template-rows: auto minmax(220px, 1fr) auto;
}

.hvac-chatbot.is-open .hvac-chatbot-toggle {
  display: none;
}

.hvac-chatbot-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  padding: 0.85rem 1rem;
  background: var(--navy);
  color: var(--paper);
}

.hvac-chatbot-header button {
  width: 34px;
  height: 34px;
  border: 1px solid rgba(255, 255, 255, 0.28);
  border-radius: 6px;
  background: transparent;
  color: var(--paper);
  font: inherit;
  font-size: 1.2rem;
  cursor: pointer;
}

.hvac-chatbot-messages {
  display: grid;
  align-content: start;
  gap: 0.7rem;
  padding: 1rem;
  overflow-y: auto;
  background: var(--mist);
}

.hvac-chatbot-message {
  max-width: 88%;
}

.hvac-chatbot-message p {
  margin: 0;
  border-radius: 8px;
  padding: 0.72rem 0.82rem;
  line-height: 1.35;
  box-shadow: 0 4px 12px rgba(16, 24, 38, 0.08);
}

.hvac-chatbot-message.bot p {
  background: var(--paper);
  color: var(--ink);
  border: 1px solid var(--line);
}

.hvac-chatbot-message.user {
  justify-self: end;
}

.hvac-chatbot-message.user p {
  background: var(--navy);
  color: var(--paper);
}

.hvac-chatbot-actions {
  display: grid;
  gap: 0.45rem;
  margin-top: 0.6rem;
}

.hvac-chatbot-actions button {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: var(--paper);
  color: var(--navy);
  padding: 0.62rem 0.7rem;
  text-align: left;
  font: inherit;
  font-weight: 800;
  cursor: pointer;
}

.hvac-chatbot-actions button:hover {
  border-color: var(--gold);
}

.hvac-chatbot-input {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 0.5rem;
  padding: 0.75rem;
  border-top: 1px solid var(--line);
  background: var(--paper);
}

.hvac-chatbot-input input {
  min-width: 0;
  border: 1px solid var(--line);
  border-radius: 6px;
  padding: 0.7rem;
  font: inherit;
}

.hvac-chatbot-input button {
  border: 0;
  border-radius: 6px;
  background: var(--gold);
  color: var(--ink);
  padding: 0.7rem 0.85rem;
  font: inherit;
  font-weight: 900;
  cursor: pointer;
}

@media (min-width: 760px) {
  .top-nav {
    display: flex;
  }

  .header-actions {
    display: flex;
  }

  .hero {
    padding: 5rem 0;
  }

  .hero.compact {
    padding: 3.5rem 0 4rem;
  }

  .hero-grid {
    grid-template-columns: minmax(0, 1.05fr) minmax(340px, 0.82fr);
    align-items: start;
  }

  .home-request-grid {
    grid-template-columns: minmax(280px, 0.62fr) minmax(0, 1fr);
  }

  .self-help-inner {
    grid-template-columns: minmax(0, 1fr) auto;
  }

  .form-row {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .choice-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .situation-grid {
    grid-template-columns: repeat(5, minmax(0, 1fr));
  }

  .situation-card {
    border-bottom: 0;
    border-right: 1px solid var(--line);
  }

  .situation-card:last-child {
    border-right: 0;
  }

  .money-city-grid {
    grid-template-columns: minmax(0, 0.78fr) minmax(300px, 1fr);
    align-items: start;
  }

  .value-grid {
    grid-template-columns: minmax(0, 0.9fr) minmax(300px, 0.75fr);
    align-items: center;
  }

  .home-intro-grid {
    grid-template-columns: minmax(0, 0.8fr) minmax(300px, 1fr);
    align-items: start;
  }

  .home-split {
    grid-template-columns: minmax(280px, 0.68fr) minmax(0, 1fr);
    align-items: start;
  }

  .home-split.reverse {
    grid-template-columns: minmax(0, 1fr) minmax(280px, 0.7fr);
  }

  .home-split.reverse > div:first-child {
    order: 2;
  }

  .two-col {
    grid-template-columns: minmax(0, 1fr) minmax(300px, 0.8fr);
  }

  .local-detail-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .guidance-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .help-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .diy-fix-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .diy-option-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .diy-option-grid.compact {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .area-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .triage-grid,
  .service-tile-grid,
  .home-city-grid,
  .field-guide-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .service-tile-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .proof-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .field-guide-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .standards-panel {
    grid-template-columns: minmax(0, 1fr) auto;
  }

  .contact-grid {
    grid-template-columns: minmax(0, 1fr) minmax(330px, 0.8fr);
    align-items: start;
  }

  .cta-band,
  .footer-grid {
    grid-template-columns: 1fr auto;
    align-items: center;
  }

  .conversion-grid {
    grid-template-columns: minmax(260px, 1.1fr) repeat(3, minmax(0, 1fr));
    align-items: stretch;
  }

  .site-footer {
    padding-bottom: 2rem;
  }

  .sticky-cta {
    display: none;
  }

  .floating-chat {
    display: block;
  }

  .hvac-chatbot {
    bottom: 1rem;
  }
}